Delete your account

Last updated: October 19, 2026

You can delete your Falcoba account and its data at any time.

How to ask

1. Email info@falcoba.com from the address you sign in with.
2. Use the subject Delete my account, and include your workspace name.
3. We’ll reply to confirm it’s really you, then delete your account within 30 days and tell you when it’s done.

If you’d like a copy of your data first, say so in the same email.

What gets deleted

• your account: name, email address and sign-in details;
• if you own the workspace: the whole workspace and everything in it, for everyone in it. That includes the stored copies of mail, contacts, companies, deals, notes, tasks, calendar events, automations and files;
• calls, texts, voicemails, recordings and transcripts;
• Falcoba’s connections to your Google and Microsoft accounts.

If you’re a member of someone else’s workspace, we remove you from it. The workspace and its shared records stay with its owner.

What we keep

• invoices and payment records, for as long as the law requires;
• copies in backups, until those backups expire.

What doesn’t change

Your email and calendars stay with Google or Microsoft. Deleting Falcoba doesn’t delete them.

If your workspace has a Falcoba phone number and you want to keep it, tell us before we delete your account. Otherwise the number is released.

Only want to disconnect a mailbox?

You don’t need to delete your account. Open Settings → Channels in Falcoba and remove the mailbox, or remove Falcoba’s access from your Google Account or Microsoft account.